Deploying the integrated and distinct crafts of training, coaching and consulting, we respond to client needs worldwide where strategic changes or operational improvements demand behaviour change at individual, team and corporate levels.

Most companies don't fail for lack of talent or strategic vision - they fail for lack of execution. In leading businesses today, success is 5% strategy and 95% execution.
Percy Barnevik, former Chairman Ceo ABB

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Articles in the spotlight

Group negotiation
Negotiations can be complicated business. Negotiating with a group can be even more complicated, and you need to know how to use the dynamics to your advantage.

Informal learning in organisations

Organisations well understand the role of formal learning initiatives and architecture. Yet informal learning is just as vital, and needs cultivation.

Negotiating a price increase
Skyrocketing raw material prices are a true profit killer for many companies... and salespeople are often reluctant to pass on those price increases in fear of damaging customer relationships.
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Client case

Quantifiable targets lie at the programme's core
KPN Contact faced a number of challenging internal issues some years ago: staff turnover, absenteeism and dissatisfaction lay at the heart of far too many external complaints...

Research

Capturing organisational identity
Who are we? Are we the same people we were yesterday? How different are we from others? Questions surrounding an organisation’s identity become very relevant in turbulent times.

Video

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Group negotiation

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