Deploying the integrated and distinct crafts of training, coaching and consulting, we respond to client needs worldwide where strategic changes or operational improvements demand behaviour change at individual, team and corporate levels.
"I realised that I didn’t always need to have the answer – just know how to guide my teams to find their own solutions."
James Francies, Regional Manager, Hager (United Kingdom)
Organisations have long understood the importance of their formal learning initiatives and architecture. Yet informal learning – free knowledge exchange between employees - is as vital and in serious need of help.
It is generally agreed¹ that leaders must possess emotional intelligence (EQ), in addition to their rational capacities or intelligence (IQ). Yet, can effective leadership be simply summarised as the ideal balance between both?
Experienced salespeople all agree on one point: we aren’t the ones who sell, it’s the client who buys! Yet in order to come to a decision, the client draws on personal and sometimes irrational elements.
Our client faces many different challenges. Based on the newly set corporate strategy some challenging objectives were set to double the revenue and to increase customer satisfaction by 15% ...
Who are we? Are we the same people we were yesterday? How different are we from others? Questions surrounding an organisation’s identity become very relevant in turbulent times.