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Talent for the future: leadership development at Deloitte the Netherlands

Building on an existing relationship of trust, Krauthammer engages Deloitte in an exploratory conversation about its leadership development. One of Deloitte’s senior executives attends the annual conference of Krauthammer consultants at Krauthammer University, the company’s internal R&D and training facility. Together, they co-create the blueprint of a comprehensive leadership development programme for Deloitte.

Developing and retaining talent

Krauthammer worked closely with Accenture Nordic’s leadership to determine specific development needs. One specific need was to turn the ‘critical judge’ style of intellectual managers and consultants into a motivational coaching style that could positively influence ‘insecure over-achievers’ in the organisation. Sharpening the ability to motivate and create commitment was important, particularly since notoriously high taxes in the Nordic countries meant monetary means had little capacity to motivate. The training also had to take into account another trait of Nordic culture: men and women equally share responsibilities around their careers and the family, resulting in a need for work-life balance.
Krauthammer translated these needs into a training programme that would improve coaching and leadership skills.
 

A corporate management style

The combination of local expertise and international orientation demanded of ESO a change from multinational to truly international approach with a proper usage of synergies between the countries where EOS operates. EOS called for Krauthammer to carry out a worldwide management performance development programme. The aim of the “EOS Management Development Program” that Krauthammer tailor-made for EOS was to create a real corporate management style and culture – “from multinational patchwork to international network”. The aim was also to realise a consistent and transparent career development path for the employees.

Maintaining talent

The client is a research institute for urban development that focuses on strengthening the social and economic power of cities in the Netherlands and Europe. They do this by combining academic research, knowledge sharing and education. However the current HR figures show that the attrition rate is very high. The client is therefore facing the challenge to get in control over their recruitment and development process and to bring focus on the recruitment and selection of the right candidates. The organisation asked Krauthammer to jointly determine how the current process could be professionalized.

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Research

Who are we? Are we the same people we were yesterday? How different are we from others? Questions surrounding an organisation’s identity become very relevant in turbulent times.

Video

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Video "Realignment conversation"

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