Matrix management leading without hierarchy

Dowload this training brochure 2010 e-catalogue Contact Krauthammer View dates & book online

This programme is specifically aimed at so-called ‘functional’ managers (human resources, communication, marketing, finance, etc.), project managers and international co-ordinators. It trains them in key management behaviours applied to matrix and/or crossfunctional structures, and to create a real team spirit within their networks.

Matrix management leading without hierarchy

Dowload this training brochure 2010 e-catalogue Contact Krauthammer View dates & book online

Benefits :

• Mobilise and unify members of a network
• Set motivating goals and rally the support of everyone to achieve them
• Communicate to groups effectively
• Prepare and lead work sessions
• Communicate decisions and manage resistance
• Resolve difficult and conflictual situations
• Supervise and refocus following problems without the intervention of a direct superior
• Optimise team synergies and coordinate members contributing to a project and/or assignment

Matrix management leading without hierarchy

Dowload this training brochure 2010 e-catalogue Contact Krauthammer View dates & book online

Audience :

• Crossfunctional managers and managers working in a matrix organisation and/or without direct line authority.

Matrix management leading without hierarchy

Dowload this training brochure 2010 e-catalogue Contact Krauthammer View dates & book online

Day 1: Preparing for success
- The role of the matrix manager
- The three cornerstones of interpersonal communication
- Change: making your own transitions a success and helping colleagues to succeed in theirs
- Setting motivating, operational and attainable goals
- Making sure everyone contributes and fostering a genuine spirit of initiative
- Developing talent by taking the added value and limitations of every team member into account

Day 2: Engineering agreement
- Active listening and the art of questioning
- Fundamental negotiation techniques to “sell” projects and ideas more effectively to internal and external customers
- Individually tailoring responses to objections
- Oral communication: 14 criteria to make an impact when addressing a group; how to manage disruptions

Day 3: Advancing projects
- Praising: recognition and motivation
- Partnership interviews for assessing, developing, supporting and helping progress
- Giving targeted and constructive feedback
- Conducting a meeting
- Creativity: the three roles and key steps

Day 4: Getting out of deadlock
- Constructive and regular monitoring through supervision
- Reframing session to redefine, help and motivate
- Managing conflict to reach mutual accord
- How to say “no” effectively

Day 5: Inspiring teamwork
- A team’s raison d’être: working towards a common goal
- Six stages in building an “excellent team”
- Decision-making by consensus: the best way to rally support
- Upstream action: obtaining an engagement letter and building an effective proposal
- Affirming leadership and adapting behaviour to the development and progress of a project, assignment or working group

Matrix management leading without hierarchy

Dowload this training brochure 2010 e-catalogue Contact Krauthammer View dates & book online

> Small groups: each group is comprised of between ten to twelve participants, depending on the host country, in order to ensure proper conditions for genuine individual development.

> Role plays and practical exercises: our teaching method stimulates self-knowledge, promotes awareness and leads to long-term behavioural change.

> Sequential: the training process involves 3-5 weeks’ application on the job between training days, allowing each participant to integrate the content long-term, and to take ownership of it in the form of new attitudes.

> Feedback: at the beginning of the day, each participant presents his or her feedback based on the concrete results achieved. The successes and/or difficulties are then analysed and commented upon, and the learning points transformed into a new action plan. The training day continues with new modules, according to the same process.

> The "blended" approach: before, during and after the training programme, the participant is asked to continue his or her learning process online to: gather feedback from his or her colleagues with the 361°.