Deploying the integrated and distinct crafts of training, coaching and consulting, we respond to client needs worldwide where strategic changes or operational improvements demand behaviour change at individual, team and corporate levels.
The training programme radically improved my sales efficiency.
Ricardo Delgado Martin, Sales Engineer, Alfa Laval Iberia S.A., Spain
Negotiations can be complicated business. Negotiating with a group can be even more complicated, and you need to know how to use the dynamics to your advantage.
Skyrocketing raw material prices are a true profit killer for many companies... and salespeople are often reluctant to pass on those price increases in fear of damaging customer relationships.
Organisations well understand the role of formal learning initiatives and architecture. Yet informal learning is just as vital, and needs cultivation. Our report explores the attitudes, experiences and needs of its key agents – employees.