It was extremely interesting to benefit from Krauthammer’s experience, particularly how they tackled the complexity of our work. We benefited most from the managers’ individual assessments and the gap analysis against the profile of an ideal sales person. The whole experience ended with tailor-made sessions to train shortcomings.
Dieter Kainz, Marketing & Sales Director, Stora Enso Timber
Organisations well understand the role of formal learning initiatives and architecture. Yet informal learning is just as vital, and needs cultivation. Our report explores the attitudes, experiences and needs of its key agents – employees.