They work diligently with people to change their behaviour. Rather than using one approach, they use various methodologies to achieve a goal. This approach give participants opportunity to change, and Krauthammer’s consultants resist sometime present pressure from management who may want to rush through changes. They know what it takes to truly change people.
Organisations well understand the role of formal learning initiatives and architecture. Yet informal learning is just as vital, and needs cultivation. Our report explores the attitudes, experiences and needs of its key agents – employees.