What’s the difference between a real and a fake smile? Why is it helpful to mirror body language? What are the signs that your counterpart isn’t feeling at ease with the way you communicate? Find the answers in our easily applicable article.
In a first meeting with a prospect you have to uncover their “pain points” so that you can start developing a solution. Read how to put your prospect at ease through the right questioning tactics and other behaviour.
How to make group work successful? What are the essential points to observe right from the beginning? Check out what our consultant Carina Solbach recommends so that you can look back at a successfully completed team project in the end.

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Identity refers to who the leader fundamentally is. Key question is to what extent a leader’s identity allows her/him to behave differently in different contexts.

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