We commit to behaviour change for sustainable improvements in results through:
We define training as dealing with ‘behaviour change’ rather than ‘information transmission’. For example, a financial manager must develop a new financial reporting system - securing its implementation. Rather than teaching the financial manager the technical steps in developing such a system, behavioural training helps him or her to ensure the new system is based in the clearly understood needs of the right stakeholders. To communicate the resulting change to them, to get their commitment, and to ensure they support the implementation... Read more
In an area awash with terminology, we simply define the practice of coaching as ‘personalised guidance’, which usually takes place in a face-to-face meeting. Its purpose is to simultaneously boost personal performance and personal growth. A Krauthammer coachee will embark upon a ‘no escape’ and confidential relationship with a sparring partner who will diligently confront, stimulate, irritate and instruct. Read more
In our view, the primary task of management consultancy is to help executives to do their jobs – a facilitative role which does not extend to taking over specific segments of the organisation. The lack of lasting performance improvement, we believe, lies in the fact that business has conspicuously failed to blend analytical rigour and business skills with deep-rooted behavioural change. Achieve this integration (or virtuous collision), and a true paradigm shift in business consulting is possible. To deliver it, outstanding business consultants must be paired with excellent behavioural coaches - both with a strong bias towards execution... Read more