Dynamic Appreciative Inquiry workshop after a difficult period

Others
Roland Garros | Client Case| EN

Challenge

Often referred to as Roland Garros, the French Open, is a major two-week tennis tournament held between late May and early June in Paris at the Stade Roland Garros. After the difficult edition in 2016 with all the rain and many other challenges, the Roland Garros team’s morale was low, despite the fact that the tournament itself was a success. The team needed a mindset change to see the brighter side of the event, and to appreciate how they had overcome the challenges. The management team was looking for an approach to bring back a positive attitude.

Solution

Often referred to as Roland Garros, the French Open, is a major two-week tennis tournament held between late May and early June in Paris at the Stade Roland Garros. After the difficult edition in 2016 with all the rain and many other challenges, the Roland Garros team’s morale was low, despite the fact that the tournament itself was a success. The team needed a mindset change to see the brighter side of the event, and to appreciate how they had overcome the challenges. The management team was looking for an approach to bring back a positive attitude. The executive team and 80 top professionals were present during the workshop. The participants were asked to work as a whole group, in sub-teams, and pairs which enabled them to discover and understand other’s roles and allow them, as individuals to positively self-reflect on their actions and experiences.

Results

The workshop brought real added value as a ‛free space’, for people to open up as individuals, and share their thoughts and ideas, as well as a place and time for unifying the team again. Comparing their expectations with the reality, 100% of the participants were satisfied, and 75% said the workshop was even better than they had expected. In particular, participants appreciated the collective work, the creativity and all the energy that was set free.

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