Manuela Kienitz

Manuela Kienitz

Training Consultant

Country of residence: Germany
Languages spoken: English, German

LinkedIn - Xing

About Manuela Kienitz

An action-oriented, reliable and receptive Senior Consultant, Manuela thrives on promoting positive change within business environments. She’s worked with numerous clients in industries such as medical technology, pharmaceutical, manufacturing and packaging. Before joining Krauthammer in 2004, she was General Manager of an international 4-star hotel group and she uses her people oriented, service skills and experience in her work with B2B and B2C clients. As a Krauthammer Development Group member, Manuela actively develops new training programmes and processes. She is also responsible for the initial training of new colleagues. Her greatest strength lies in identifying capability gaps and selecting the best approach to filling them. Manuela strives to help individuals improve the capability within their organisations by better engaging with their teams and clients. Recently, she successfully co-designed a leadership programme with a chemical manufacturing client and executed the training in 17 countries, together with some of her international colleagues.

Passionate about the following learning journey elements

Business facilitation

Fostering communication through structure and behaviours

Collective intelligence workshop

New ways of collaborating with larger groups towards a collectively shared outcome

Engagement measurement

Engagement measurement

Measure engagement in real-time

Virtual meeting

Virtual meeting

Focussed virtual sessions for learning and reporting back



Complete range of digital content

On the job practice

On-the-job practice

Our learning journeys stimulate maximum on-the-job practice with frequent opportunities to report back and share successes.

Team quality

Team quality survey

Taking action for better team synergy


361° online self & peer evaluation

361° behavioural snapshot

Don't stop here, we've got more...

Publications MK Publications 180228SocialSelling
February 28, 2018

How NOT to social sell

Recent client cases


Making the “invisible visible”- changing people’s lives through tailored customer service

As global leader in hearing solutions Amplifon has more than 12,500 employees in 22 countries. The company’s unique selling point is the value it creates for its customers through superior customer care. Yet, Amplifon saw the need to change its customer approach by further improving its people's clinical and customer oriented skills to be “next to the client”.   


Setting standards for a value based leadership culture to follow the strategy of internationalisation

Armacell implemented international standards for performance management through it's 3-day leadership development programme. These standards are now applied by all managing employees. 

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