Matrix Management

  • Communicate to groups effectively.
  • Mobilise and unify members of a network.
  • Set motivating goals and rally the support of everyone to achieve them.
  • Prepare and lead work sessions.

€ 4385

Duration: 5 days across 5 months

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In your region 13.06.2017

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  • Mobilise and unify members of a network
  • Set motivating goals and rally the support of everyone to achieve them
  • Communicate to groups effectively
  • Prepare and lead work sessions
  • Communicate decisions and manage resistance
  • Resolve difficult and conflictual situations
  • Supervise and refocus following problems without the intervention of a direct superior
  • Optimise team synergies and coordinate members contributing to a project and/or assignment


Crossfunctional managers and managers working in a matrix organisation and/or without direct line authority.


Day 1: Preparing for success
- The role of the matrix manager
- The three cornerstones of interpersonal communication
- Change: making your own transitions a success and helping colleagues to succeed in theirs
- Setting motivating, operational and attainable goals
- Making sure everyone contributes and fostering a genuine spirit of initiative
- Developing talent by taking the added value and limitations of every team member into account

Day 2: Engineering agreement
- Active listening and the art of questioning
- Fundamental negotiation techniques to “sell” projects and ideas more effectively to internal and external customers
- Individually tailoring responses to objections
- Oral communication: 14 criteria to make an impact when addressing a group; how to manage disruptions

Day 3: Advancing projects
- Praising: recognition and motivation
- Partnership interviews for assessing, developing, supporting and helping progress
- Giving targeted and constructive feedback
- Conducting a meeting
- Creativity: the three roles and key steps

Day 4: Getting out of deadlock
- Constructive and regular monitoring through supervision
- Reframing session to redefine, help and motivate
- Managing conflict to reach mutual accord
- How to say “no” effectively

Day 5: Inspiring teamwork
- A team’s raison d’être: working towards a common goal
- Six stages in building an “excellent team”
- Decision-making by consensus: the best way to rally support
- Upstream action: obtaining an engagement letter and building an effective proposal
- Affirming leadership and adapting behaviour to the development and progress of a project, assignment or working group


We look forward to hearing from you.

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