Manuela Kienitz

Training Consultant

Pays : Allemagne
Langues parlées : Anglais, German

About Manuela Kienitz

An action-oriented, reliable and receptive Senior Consultant, Manuela thrives on promoting positive change within business environments. She’s worked with numerous clients in industries such as medical technology, pharmaceutical, manufacturing and packaging. Before joining Krauthammer in 2004, she was General Manager of an international 4-star hotel group and she uses her people oriented, service skills and experience in her work with B2B and B2C clients. As a Krauthammer Development Group member, Manuela actively develops new training programmes and processes. She is also responsible for the initial training of new colleagues. Her greatest strength lies in identifying capability gaps and selecting the best approach to filling them. Manuela strives to help individuals improve the capability within their organisations by better engaging with their teams and clients. Recently, she successfully co-designed a leadership programme with a chemical manufacturing client and executed the training in 17 countries, together with some of her international colleagues.

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About Manuela Kienitz

An action-oriented, reliable and receptive Senior Consultant, Manuela thrives on promoting positive change within business environments. She’s worked with numerous clients in industries such as medical technology, pharmaceutical, manufacturing and packaging. Before joining Krauthammer in 2004, she was General Manager of an international 4-star hotel group and she uses her people oriented, service skills and experience in her work with B2B and B2C clients. As a Krauthammer Development Group member, Manuela actively develops new training programmes and processes. She is also responsible for the initial training of new colleagues. Her greatest strength lies in identifying capability gaps and selecting the best approach to filling them. Manuela strives to help individuals improve the capability within their organisations by better engaging with their teams and clients. Recently, she successfully co-designed a leadership programme with a chemical manufacturing client and executed the training in 17 countries, together with some of her international colleagues.

Passionate about the following learning journey elements

Amplifon
krauthammer Amplifon

Rendre visible l’invisible en changeant la vie par le biais d’un service client personnalisé

Leader mondial des solutions auditives, Amplifon emploie plus de 12 500 collaborateurs dans 22 pays. Son argument clé de vente est fondé sur un service client d’excellence. Néanmoins, Amplifon a perçu le besoin de changer son approche qui était plutôt ciblée « produit » et de se focaliser toujours davantage sur la relation client. Amplifon a ainsi souhaité développer les compétences cliniques et personnelles de ses collaborateurs pour leur permettre d’être « plus proches du client ».

Armacell
Armacell

Mise en place de normes pour une culture du leadership axée sur la valeur, pour faire suite à une stratégie d’internationalisation

Armacell a mis en place des normes internationales sur la performance managériale à travers un programme de 3 jours dédié au développement du leadership. Ces normes sont aujourd’hui appliquées par tous les managers.

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