Follow-up First Level Management

A deeper look at dealing with difficult situations and change.

  • 2 days
  • Dutch
  • 2 months
Follow-up First Level Management
 

In these two days, we bridge the gap between the basic skills that you have already developed as a starting manager and the skills you need in challenging situations. Did you follow the 3-day First Level Management training some time ago? And are you now looking for a deeper understanding of how to deal with difficult situations in which different interests play a role? Then this is a suitable follow-up training. You will discover how to deepen a dialogue, what you can do as a manager in a difficult conversation and what to do if changes are implemented. 

For who?

Managers who have followed the three-day First Level Management training

After completing the training you can

What you will learn during this training:

  • Increased control over yourself in conversations 
  • A guide for managing change
  • A greater ability to manage difficult situations and conflicts  
  • Tools for coaching employees                    

Contact us

To find out how we can help create customised solutions for your team and ogranisation.

 

Programme

 

Learning tools

Intense classroom training
Intense classroom training
  • Lively, interactive training days are the backbone of the learning journey.
  • Positive confrontation and feedback stimulate to change the behavior.
  • Interaction within the group allows to learn from peers in a safe yet challenging environment
E-learning Modules and videos
E-learning Modules and videos
  • Provides insight into own behavioural strengths and challenges.
  • A common, simple language is created that helps people better understand themselves and adapt their behaviour towards others.
  • Blends perfectly with the Krauthammer learning methodology to create identification.
Memo Card App
Memo Card App
  • Smart and easily accessible reminders of key lessons learned.
  • Customisation possible.
  • Stimulates practice in moments that matter.
  • Available in 11 languages.
361° online self & peer evaluation
361° online self & peer evaluation
  • Online survey which gives participants a clear view on the impact of their own behaviors.
  • Gets stakeholders around the participant involved in the learning journey.
  • Creates favorable conditions to give and receive feedback.
 

Inspiring locations

Hoofddorp
Location

Hoofddorp

  • NH Amsterdam Schiphol Airport
  • Kruisweg 495
  • 2132 NA, Hoofddorp
  • Netherlands
Training days
  • 06/04/2021
  • 04/05/2021
Language
Dutch
Price
EUR 1710.00 (excl. VAT)