For ambitious support staff members. We won't beat around the bush: this training is especially for support staff who, like us, are convinced that their work is key to the commercial success of your company.
Building the agreement: open to all in negotiation situations - commercial, union-related or otherwise - this training optimises the preparatory phase, the approach strategy, creativity and tactics.
Influence an audience, become the fascinating speaker you already are. Standing in front of people and being yourself can be a challenge, but it is exactly what you need to do if you want to capture and persuade your audience.
Translate potential conflicts into peaceful dialogues. During this intensive program you will understand the universal human drivers behind behaviors and attitude.