DISC

DISC - TTI Success Insights

Behaviour assessment through simple colour language

DISC is a behaviour assessment tool that provides a detailed report on personality, behaviour and motivators.This makes it a good starting point for improving work productivity, teamwork and communication.

When to use

  • To raise individual self-knowledge for handling conflict, increasing motivation, combating stress and solving problems.
  • When people collaborate to identify individual profiles and help them adapt their behaviour accordingly.

Benefits

  • Provides insight into own behavioural strengths and challenges.
  • A common, simple language is created that helps people better understand themselves and adapt their behaviour towards others.
  • Blends perfectly with the Krauthammer learning methodology to create identification.

Client cases where DISC was used

How a change in behaviour and attitude of client facing employees leads to higher client satisfaction

André Koch wanted its sales force and back office to increase their customer orientation. Two learning journeys were designed: a sales workshop, and a programme for the back office focusing on telephone skills.

Establishing common managerial practices to address operational improvements

Geodis Road Transport wanted to establish shared managerial rules and exemplary behaviours. Therefore motivational management practices to secure performance, leadership roles and interpersonal relationships needed to be addressed.

Included in the learning journey of Geodis Road Transport :