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Bouygues Construction

Developing managers 2.0: ensuring employees' growth, fulfillment, and well-being

Challenge

Bouygues Construction is a global player in construction and services. It has 50,100 employees and operates in more than 80 countries. The company was rated the top employer in France in 2017. Bouygues Construction has always prioritized the development, fulfilment, and well-being of its employees.

However, due to corporate and societal changes, the company wanted to adapt and change its managerial practices and behaviors to find new ways of working and communicating.

Some of the changes directly impacting management styles are as follows: New governance which requires an interdisciplinary management approach (flat, breaking silos).

The evolution of digital technologies and changing communication habits. New generations, in particular, expect a collaborative, less directive management approach with more use of visual and participative tools. Well-being and work quality are increasingly important for employees in professional relationships.

Solution

Krauthammer focused on four core management areas (deciding, leading, communicating, and accompanying) with a direct impact on daily actions. By illustrating the shift from the old behavior patterns to the new set of behaviors required (from … to), Krauthammer laid the foundation for the design concept of the program.

Together with two other training companies, Krauthammer designed a very special, tailor-made program. With a mix of different facilitation approaches (Appreciative Inquiry and Team Constellation), the use of the Dynamic Spiral model, and experimental improvisation, it was a very varied learning journey.

Results

200 managers participated in this training event in 2017. The participants described it as an authentic, new, 2.0 experience, where they were continuously experimenting and adapting to the group flow.

They also said that it was much more than a training exercise and that the experience was incomparable to anything they had attended before. The promoter score of satisfied participants recommending the event to others is currently 85%.