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Matrix Management

Leading without hierarchy. This program trains in key management behaviors applied to matrix and/or cross-functional structures, and to create a real team spirit within their networks.

  • 5 months
  • 5 days
  • Dutch
  • EUR 4615.00 (excl. VAT)

This program is specifically aimed at so-called ‘functional’ managers (human resources, communication, marketing, finance, etc.), project managers and international coordinators. It trains them in key management behaviors applied to matrix and/or cross functional structures, and to create a real team spirit within their networks.

For who?

Cross functional managers and managers working in a matrix organization and/or without direct line authority.

After completing the training

  • Mobilise and unify members of a network
  • Set motivating goals and rally the support of everyone to achieve them
  • Communicate to groups effectively
  • Prepare and lead work sessions
  • Communicate decisions and manage resistance
  • Resolve difficult and conflict situations
  • Supervise and refocus following problems without the intervention of a direct superior
  • Optimise team synergies and coordinate members contributing to a project and/or assignment.

Program

1
  • The role of the matrix manager
  • The three cornerstones of interpersonal communication
  • Change: making your own transitions a success and helping colleagues to succeed in theirs
  • Setting motivating, operational, and attainable goals
  • Making sure everyone contributes and fostering a genuine spirit of initiative
  • Developing talent by taking the added value and limitations of every team member into account
2
  • Active listening and the art of questioning
  • Fundamental negotiation techniques to “sell” projects and ideas more effectively to internal and external customers
  • Individually tailoring responses to objections
  • Oral communication: 14 criteria to make an impact when addressing a group; how to manage disruptions
3
  • Praising: recognition and motivation
  • Partnership interviews for assessing, developing, supporting, and helping progress
  • Giving targeted and constructive feedback
  • Conducting a meeting
  • Creativity: the three roles and key steps
4
  • Constructive and regular monitoring through supervision
  • Reframing session to redefine, help and motivate
  • Managing conflict to reach mutual accord
  • How to say “no” effectively
5
  • A team’s raison d’être: working towards a common goal
  • Six stages in building an “excellent team”
  • Decision-making by consensus: the best way to rally support
  • Upstream action: obtaining an engagement letter and building an effective proposal
  • Affirming leadership and adapting behavior to the development and progress of a project, assignment or working group

Learning Tools

  • The most important point to profit from the learning journey: apply your learnings!
  • Action plans are defined already in the training room to allow the participant to evaluate his progress against his own standards in daily life
  • During sessions with their peers only, people coach each other on concrete situations
  • Leverage collective intelligence to solve problems
  • Alternatively practice on how to listen, ask questions and give feedback.
  • In a one-to-one meeting, the participant and their manager discuss and define the goals to be reached with this training
  • Only if the participant knows what the manager and the employer is expecting from him, they can work towards the expected results
  • Lively, interactive training days are the backbone of the learning journey.
  • Positive confrontation and feedback stimulate to change the behavior.
  • Interaction within the group allows to learn from peers in a safe yet challenging environment
  • Smart and easily accessible reminders of key lessons learned.
  • Customisation possible.
  • Online survey which gives participants a clear view on the impact of their own behaviors.
  • Gets stakeholders around the participant involved in the learning journey.
  • Creates favorable conditions to give and receive feedback.

Inspiring locations

Location
Paris
Mercure Paris Bercy Bibliothèque
6 boulevard Vincent Auriol
75013 Paris
France
Training days
9/21/2022
10/19/2022
11/16/2022
12/14/2022
1/25/2023
Language
French
Price
EUR 4715 (excl. VAT)
Location
Rotterdam
nhow Rotterdam
Wilhelminakade 137
3072 AP Rotterdam
Netherlands
Training days
11/10/2022
12/15/2022
1/19/2023
2/16/2023
3/23/2023
Language
Dutch
Price
EUR 4615 (excl. VAT)
Location
Amersfoort
NH Amersfoort
Stationsstraat 75
3811 MH Amersfoort
Netherlands
Training days
11/15/2022
12/13/2022
1/17/2023
2/14/2023
3/14/2023
Language
Dutch
Price
EUR 4615 (excl. VAT)