Matrix Management
Leading without hierarchy. This program trains in key management behaviors applied to matrix and/or cross-functional structures, and to create a real team spirit within their networks.
This program is specifically aimed at so-called ‘functional’ managers (human resources, communication, marketing, finance, etc.), project managers and international coordinators. It trains them in key management behaviors applied to matrix and/or cross functional structures, and to create a real team spirit within their networks.
For who?
Cross functional managers and managers working in a matrix organization and/or without direct line authority.
After completing the training
- Mobilise and unify members of a network
- Set motivating goals and rally the support of everyone to achieve them
- Communicate to groups effectively
- Prepare and lead work sessions
- Communicate decisions and manage resistance
- Resolve difficult and conflict situations
- Supervise and refocus following problems without the intervention of a direct superior
- Optimise team synergies and coordinate members contributing to a project and/or assignment.
Program
1
- The role of the matrix manager
- The three cornerstones of interpersonal communication
- Change: making your own transitions a success and helping colleagues to succeed in theirs
- Setting motivating, operational, and attainable goals
- Making sure everyone contributes and fostering a genuine spirit of initiative
- Developing talent by taking the added value and limitations of every team member into account
2
- Active listening and the art of questioning
- Fundamental negotiation techniques to “sell” projects and ideas more effectively to internal and external customers
- Individually tailoring responses to objections
- Oral communication: 14 criteria to make an impact when addressing a group; how to manage disruptions
3
- Praising: recognition and motivation
- Partnership interviews for assessing, developing, supporting, and helping progress
- Giving targeted and constructive feedback
- Conducting a meeting
- Creativity: the three roles and key steps
4
- Constructive and regular monitoring through supervision
- Reframing session to redefine, help and motivate
- Managing conflict to reach mutual accord
- How to say “no” effectively
5
- A team’s raison d’être: working towards a common goal
- Six stages in building an “excellent team”
- Decision-making by consensus: the best way to rally support
- Upstream action: obtaining an engagement letter and building an effective proposal
- Affirming leadership and adapting behavior to the development and progress of a project, assignment or working group
Learning Tools
- The most important point to profit from the learning journey: apply your learnings!
- Action plans are defined already in the training room to allow the participant to evaluate his progress against his own standards in daily life
- During sessions with their peers only, people coach each other on concrete situations
- Leverage collective intelligence to solve problems
- Alternatively practice on how to listen, ask questions and give feedback.
- In a one-to-one meeting, the participant and their manager discuss and define the goals to be reached with this training
- Only if the participant knows what the manager and the employer is expecting from him, they can work towards the expected results
- Lively, interactive training days are the backbone of the learning journey.
- Positive confrontation and feedback stimulate to change the behavior.
- Interaction within the group allows to learn from peers in a safe yet challenging environment
- Smart and easily accessible reminders of key lessons learned.
- Customisation possible.
- Online survey which gives participants a clear view on the impact of their own behaviors.
- Gets stakeholders around the participant involved in the learning journey.
- Creates favorable conditions to give and receive feedback.
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Inspiring locations
- Location
- Hoofddorp NH Amsterdam Schiphol AirportKruisweg 4952132 NA HoofddorpNetherlands
- Training days
- Oct 10, 2023Nov 9, 2023Dec 12, 2023Jan 9, 2024Feb 6, 2024
- Language
- English
- Price
- EUR 4840 (excl. VAT)
- Location
- Paris NOVOTEL PARIS CENTRE BERCY85, rue de Bercy75012 ParisFrance
- Training days
- Oct 13, 2023Nov 13, 2023Dec 15, 2023Jan 16, 2024Feb 6, 2024
- Language
- French
- Price
- EUR 4928 (excl. VAT)
- Location
- Online Netherlands
- Training days
- Nov 2, 2023Dec 7, 2023Jan 11, 2024Feb 8, 2024Mar 7, 2024
- Language
- Dutch
- Price
- EUR 4840 (excl. VAT)
- Location
- Amersfoort MERCURE HOTEL AMERSFOORT CENTREDe Nieuwe Poort 203812 PA AmersfoortNetherlands
- Training days
- Nov 14, 2023Dec 12, 2023Jan 9, 2024Feb 6, 2024Mar 5, 2024
- Language
- Dutch
- Price
- EUR 4840 (excl. VAT)